Root Cause Analysis2019-06-13T14:13:28-04:00

What is Root Cause Analysis (RCA)?

The definitions of popular maintenance terminology can be inconsistent at best. In simple terms, RCA consists of a series of steps to identify the root cause of a fault or problem. Steps include 1 – identifying a problem, 2 – establishing timeline and contributing factors for the problem, and 3 – establishing the primary factor(s) causing the problem.

How to Perform RCA and What is the Outcome?

A computerized maintenance management system (CMMS) or enterprise asset management (EAM) software stores all relevant data for a given asset. If the CMMS/EAM is utilized correctly, it will contain a complete history for the asset including all maintenance performed. Maintenance management software can also document industry standards, manufacturer’s guidelines and more. Detailed information stored in a CMMS will be leveraged when undertaking RCA.

When you perform root cause analysis, the principle question being asked is, “What is the fundamental reason that caused this equipment to fail?” Once you find the problem, after researching data likely contained in a CMMS/EAM, a corrective action can then be taken to prevent additional failures for the same problem. RCA is an industry standard method for investigating failure, and is aimed to help manufacturing companies and other facilities save money and improve production in the long run.

What Types of Industries and/or Job Functions is RCA Used In?

The concept of identifying the root cause of a failure can be applied to numerous processes. However, it’s most typically used in manufacturing, industrial process control, healthcare, safety organizations and more. Professional departments or job roles that may be tasked with undertaking RCA include engineering, maintenance, mechanic, planning, scheduling and facility management among others.

Manufacturing
Facilities
Fleet
Food & Beverage
Government
Healthcare

Chat Now to Find Out How a CMMS Can Help

Chat with a sales representative from DPSI for additional information on computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software. Selecting the appropriate solution for your unique needs is the first step in utilizing CMMS/EAM software to identify the root cause of equipment failures.

If it’s after hours or we’re unavailable, just leave a message and we’ll get back to you via email.

Read More on RCA

Read a few of our blog posts geared toward root cause analysis to gain more knowledge on this topic.

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