Superior CMMS Customer Support
DPSI understands the crucial role maintenance management support plays for our customers. We don’t believe in merely selling products and services—we partner with our customers to ensure their success. Our CMMS Customer Support Team is highly professional, friendly, supportive and patient. When you contact us, your call is answered promptly by our Fast Response Desk. Unlike many software companies, we do not outsource our customer service. You’ll get assistance from real people—not an automated phone system.
DPSI Customer Support Includes:
Free Product Upgrades & Updates
DPSI User Group Membership
Subscription to Solutions Newsletter
Access to Customer Corner & Forums
Option to remotely connect with Technical Support for screen sharing
Customer Involvement & Product Enhancements
DPSI values suggestions for enhancements to our CMMS software, and offers opportunities for customers to provide feedback. Suggestions are added to polls sent out to customers, and features receiving the most votes are added to DPSI’s future product releases.
Our iMaint and PMC User Advisory Boards are comprised of volunteer customers from various industries who assist other customers in further understanding their products. DPSI hosts interactive board discussions, which provide invaluable opportunities for fellow users to learn from each other and continually improve their maintenance operations.
“Their support staff are AAA+, you don’t see this level of support from most software companies anymore.”
” The customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a ‘real person’ who understands the product.”
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Try our CMMS software to see first-hand how it can revolutionize your maintenance operations, enhance productivity and maximize ROI. Sign up for a free trial today.
Schedule a Demo
Dive into our CMMS/EAM software to view user interface, features, options and customization abilities. Schedule a live demonstration with our sales team.
View Our Products
View our range of maintenance management software solutions for a variety of industries and businesses, large and small. On-premise and cloud-based options available.