When implemented properly, enterprise asset management (EAM) software can boost an organization’s efficiency and help achieve significant cost savings. However, companies cannot expect to just press a button and achieve impressive results. It is often necessary to customize enterprise asset management software to accommodate operational practices.
A quality EAM system should be flexible and customizable, allowing organizations to tailor the solution so that it accomplishes specific objectives and meets evolving needs. Areas of an enterprise asset management system to customize may include screen views, user access, report layouts and database queries.
There is no one-size-fits-all EAM solution. Every organization has a unique company culture as well as employees with varying skill sets. It’s very likely that at some point in time, organizations will come across an EAM feature that doesn’t function as needed. This doesn’t mean it’s necessary to go out and buy new software, however. Companies can expand the capabilities of enterprise asset management software through customization. Customization adds to EAM software’s capabilities and simplifies the system for end users. That being said, it’s important to keep in mind that too much customization could defeat the purpose of using off-the-shelf software. The processes required to successfully manage maintenance are essentially the same across all organizations.
Make Sure Users Take Part in the Decision-Making Process
Organizations benefit most from EAM software customization when the system’s actual users, including managers and support staff, take part in the decision-making process. When considering changes to EAM software to accommodate new technology, the growth of your facility, new work processes, etc.—do not fail to get input from team members.
Employees will not welcome new EAM system features with open arms if they don’t understand exactly how the features will benefit them. By not allowing end users to take part in the decision-making process, any custom features added may be underutilized and cost savings may never be realized. It’s important to appoint a strong leadership team to properly implement an enterprise asset management system and achieve organizational buy-in before adding any custom features.
Take Advantage of Enterprise Asset Management Software Learning and Networking Opportunities
If EAM software is missing desired capabilities, one of the best ways to address it is by bringing it to the software vendor’s attention. Be sure to address this with the software vendor during opportunities such as online user conferences, webinars and forums. Keep in mind that it’s very likely other companies and end users may benefit from the same software enhancements, making it a win-win situation. Participating in any opportunities to share feedback and staying engaged with the EAM software company is one of the best ways to maximize ROI (return on investment).
It’s impossible for a single enterprise asset system to fit every organization’s unique set of needs. Fortunately, advanced EAM systems can be customized to meet specific maintenance requirements. From developing unique application modifications to creating custom reports, DPSI can tailor EAM software to suit your organization’s needs. Contact us today for more information about our fully customizable maintenance management solutions or sign up for a free trial today.