The Solution: PMC Plus MT-Track
The result was MT-Track, a database add-on to PMC. “PMC is written in Microsoft Access, making it easy to modify to meet the different business processes of our customers,” says Delores Gatz, vice president of product management for DPSI. “MT-Track was designed to track parts usage and generate two reports,” says Asher. “First, a daily report of the difference between emergency and preventative actions, and second, an end-of-shift report to tell the next shift what has been done.” Combined with PMC, it proved to become a best-practices solution: a higher performance way to achieve the division’s objectives of solving problems, creating opportunities and improving productivity.
“Maintenance still has to log in using the same PMC Securities, but they can just pull information from the ‘asset’ and ‘work order’ tables.” Asher explains. “They don’t have to open ‘purchasing,’ ‘parts,’ and so on. This makes it more efficient for entering data and doing searches. Plus, the interface uses all pull-down menus, making it even more user friendly for our maintenance technicians to use.” “Preventive maintenance is supposed to reduce the need for emergency maintenance,” Asher says “But you will have emergencies anyway. You want to be able to track information as it happens. We have terminals located on the production line that can track downtime, parts used, who worked on it, what they did, and hours spent.” In fact, the Plastic Closure division has reported a decrease in costly repairs and emergency breakdowns.
“If we have more than one part going bad, we want to track that and see if there’s a trend,” continues Asher. “Our technicians can pull up the asset and see how often a bearing went out on that piece of equipment over the past six months. They can analyze that and fix it before it causes ancillary, more expensive damage. Engineering gets more involved. The bottom line is more uptime for the Plastic Closure Division. “ “We see a real benefit from taking full advantage of the PMC product. It takes a little extra effort to enter all the data, but it’s worth the extra keystrokes. It pays for itself a hundred-fold,” says Asher.