The Move to Maintenance Efficiency
Mike Oakley is a visionary. Once he saw how iMaint Mobile could function at his plant, he envisioned moving from “doing maintenance” to “performing maintenance excellently.” With the support of his self-directed work teams, he needed to plan the best way to fully implement iMaint so that his staff could perform their individual craft to the best of their ability. Oakley first looked at how to spread his limited resources to meet the maintenance demand. Each of Oakley’s maintenance staff received his own PDA, 2-way radio and a 3-wheel bike to carry tools to various locations. “Using iMaint Mobile on our PDAs has not only increased our cost savings, but it has also added credibility to our maintenance work, increased our accuracy and improved efficiency.”
Not only was each craftsperson able to be dispatched to the correct location, with the necessary tools in his bike, but he knew what to expect on a daily basis. Oakley explained. “Before we implemented a CMMS system, we had all of the typical problems – lost work orders, lost time while each tradesperson interpreted the handwriting of the person who did the previous step, incorrect interpretations could lead to missed steps in a procedure, and the missed steps meant an incomplete audit trail.”
With the maintenance department handling 1500 to 1800 work orders a month, this process was unacceptable to Oakley. Implementing a CMMS was only the first step to efficiency. He quickly saw the value of the iMaint Mobile option. “Using Mobile allows the maintenance staff to have the information needed to do the job, to have the needed information about the specific piece of equipment, and allows them to locate the necessary parts – all in the palm of their hand,” explains Oakley.