The Solution: PMC Enhances Maintenance Management
PMC generates all of the preventive maintenance requests for the entire campus. Depending on the piece of equipment, preventive maintenance may be scheduled monthly, every six months, or every year. “Using PMC helps ensure that the appropriate preventive maintenance work gets done on a regular schedule,” says Hart. “Our team also handles what we call on-the-fly work orders. These requests for unscheduled maintenance come from five sources,” she explains. “Phone calls, faxes, e-mails, voice messages, or through security for emergencies that occur after hours. Typically, these are things that happen suddenly. Often it’s a student who needs help: a door closure breaks, a stair tread comes up, a key gets broken off in a door lock, or a toilet or sink overflows in one of the dorms.”
With PMC, the Department of Buildings & Grounds is better able to track equipment and maintenance on the equipment. “We know when a boiler is replaced, how often belts or filters are changed, and can track information about emergency generators and lights,” says Hart. “We have information at our fingertips about what maintenance was done on each piece of equipment over time, and we can track that.” “PMC keeps us on a schedule,” adds Hart. “Keeping better care of the equipment, there’s less chance of breakdown.”
“We’re measuring cost savings in the preventive maintenance area,” adds Hart. “When we close our fiscal year, we now have important bottom line figures on all costs by building. PMC tells us what it costs to maintain each building on campus, including the cost of parts and how many man-hours were spent. We also have a valuation of our inventory, which we couldn’t get before.” “But we’re not resting on our laurels. The number of students, faculty and staff on campus continues to grow, requiring more support than ever. We see more room for improvement.” Hart explains.