When you purchase CMMS software from DPSI, you aren’t just paying for a product. Of course you’re getting a robust, customizable system that’s competitively priced. But more than that, you’re subscribing to a wealth of knowledge, opportunity and customer service.
Our company has been designing CMMS software for over 30 years, having worked with many well-known companies such as Kellogg’s, FedEx Ground and Volvo in addition to many smaller organizations. Created for maintenance people by maintenance people, our products are easy to use and understand. Our Professional Services Team visits your operation on-site to diagnose problems and offer the right maintenance solution for your business. And our superior Customer Support Team is available to assist customers via phone, chat or email.
Best of all, we consistently improve our products based on customer feedback. Our User Advisory Board conducts polls to determine what new features and enhancements should be added to software prior to each new release. As a customer, you’ll not only gain access to our private Customer Corner website and receive important updates and tips related to your product. You’ll also become automatically enrolled in our DPSI User Group, giving you the opportunity to participate in a variety of engaging conversations about using your software product to its full potential.
In December, we’ll host a DPSI web session for both our PMC and iMaint customers to engage with User Advisory Board members as they share their own experiences implementing and using DPSI software. These sessions will assist customers in further understanding their products. For example, perhaps a customer wants to implement another module but doesn’t know how. Alternatively, they need help figuring out the best way to implement features such as codes and project tracking. These conversations are ideal opportunities to learn, network, increase their return on investment and improve their overall maintenance operations.
Participants will leave the DPSI web session with answers to their questions as well as new ideas and inspiration. DPSI prides itself on building an active, involved user base—that’s how we strengthen our line of products. To learn more about the benefits of working with DPSI, contact us for more information about our unique approach.