The DPSI DifferenceDPSI Admin2020-09-15T12:18:29-04:00
The DPSI Difference
DPSI isn’t your average maintenance management software company. These are a few key factors that set us apart:
Successful Track Record
DPSI has worked with many well-known companies, including Kellogg’s, FedEx Ground and Volvo as well as smaller organizations. Founded in 1986, we have years of experience working in the trenches. We draw upon our wealth of expertise to successfully implement maintenance management software in your particular environment.
We don’t just say we deliver excellent customer service—we truly mean it! We’re big enough to provide tailored software solutions, yet small enough to remember your name and deliver service with a personal touch. Our Professional Services Team goes on-site to assess operations, diagnose problems and identify areas for improvement.
Superior Customer Support
The patient, understanding, and knowledgeable customer service representatives at our Fast Response Desk are available to help when needed. Our Customer Support includes technical support via a toll-free telephone (US and Canada) and email, free program upgrades and updates, and access to valuable resources.
Customers have access to our private Customer Corner website and forums, membership in the DPSI User Group and a subscription to our newsletter. Best of all, we consistently improve products based on customer feedback. Through User Advisory Boards and polls, we determine new software features and enhancements.
We’ve been in your shoes and have designed our software to work the way you do. Our team has extensive experience in maintenance management, and our solutions are easy for maintenance staff to understand and use.
We tailor our solutions to fit your organization’s specific needs. You can easily customize our software to accommodate an individual user or group of users without programming knowledge.
You’ll be hard-pressed to find robust software at such affordable prices elsewhere. From cloud-based options and mobile capabilities to easy integration, we offer innovative features without the exorbitant price tag.
Our EAM systems are suitable for both single-site organizations and large enterprises with multiple locations. Our EAM software can also grow with your company—it’s easy to expand from one site to others.
50,000+ Satisfied Users In 50 Countries
30+ Years of Experience
6,000+ Licensed Systems
95% Customer Satisfaction
“The new features in iMaint 4.2 make this software the best CMMS I have used to date. […] Everyone from DPSI has been a pleasure to work with!”