When implemented properly, enterprise asset management (EAM) software can boost your organization’s efficiency and help you achieve significant cost savings. However, you cannot expect to just press a button and achieve impressive results. It is often necessary for companies to customize enterprise asset management software to accommodate their operational practices.
Any quality EAM software should be flexible and customizable, so you can tailor it to achieve your organization’s objectives and meet your evolving needs. Areas of an enterprise asset management system that you may need to customize include screen views, user access, report layouts, and database queries.
There is no one-size-fits-all EAM system. Every organization has a unique company culture as well as employees with varying skill sets. At some point, it is inevitable that you will discover a feature of your chosen EAM software that doesn’t function the way you need it to. This doesn’t necessarily mean you have to go out and buy new software, however. You can expand the capabilities of your enterprise asset management software through customization. Customization adds to EAM software’s capabilities and simplifies the system for end users. That being said, it’s important to keep in mind that too much customization could defeat the purpose of using off-the-shelf software. The processes required to successfully manage maintenance are essentially the same across all organizations.
Make Sure Users Take Part in the Decision-Making Process
Your organization will benefit most from enterprise asset management software customization if you ensure that the system’s actual users, including managers and support staff, take part in the decision-making process. As you make changes to your EAM system to accommodate new technology, the growth of your facility, new work processes, etc., don’t fail to get input from your team.
Employees will not welcome new EAM system features with open arms if they don’t understand exactly how the features will benefit them. If you don’t allow end users to take part in the decision-making process, the custom features you add may be underutilized and the cost savings you hope to achieve may never be realized. It’s important to appoint a strong leadership team to properly implement your enterprise asset management system and achieve organizational buy-in before adding any custom features.
Attend the User Conference
If you find that your EAM software is missing certain capabilities, one of the best ways to address it is by bringing it up at the software vendor’s user conference. There’s a good chance that the enhancements you want to make to the software would also benefit other organizations. By addressing software enhancements at the user conference, you could help other users of the system and spread the cost around of any updates made, so it’s a win-win.
It’s impossible for a single EAM system to be the perfect fit for every organization. Fortunately, advanced EAM systems can be customized to meet your organization’s specific maintenance requirements. From developing unique application modifications to creating custom reports, DPSI can tailor your EAM software to suit your organization’s needs. Contact us today for more information about our fully customizable maintenance management solutions.